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Sewer Back Ups Citizens experiencing sewage backing up in their homes should call: Veolia Water Public Works (785-238-7142) or after hours Police Department (785-762-5912) Veolia crews will initally check the upstream and downstream manholes to determine if the City's sewer is backed up. Should the City's sewer be backed up the line will be jetted to clear the blockage. Crews should also noify the resident with the backup as to the determination of the backup. On Call Veolia Public Works (785-223-1508). Should the odor persist after checking all the traps, please call Veolia Public Works or Police Department at the numbers listed above. Sewer Odors Should a resident detect a sewer odor, they should first check all their traps connected to their sewer system. Often times the pea traps of the drain systems dry up and allow the sewage odors to enter the residence home.
Annual and Monthly Flushes
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In
certain areas of the City where there has been a history of sewer
problems due to flow rates and the abundance of turns within the
sewer lines, the Utility Crew flushes over 13,000 feet of sewer
line on a monthly basis. The City conducts an annual cleaning of
all City manholes and sewer lines between April and October of each
year. This is part of our preventative maintenance program, which
covers over 344,000 feet of sewer line annually. We also apply root
control to sewer lines that are needed.
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