Customer Service Center

The Customer Service Center is located in the Municipal Building at 700 N. Jefferson. The Center's hours of operation are Monday through Friday, 8:00 A.M. until 4:30 P.M. in person, and until

5 P.M. by phone. Services available at the Center include establishing water, sewer, and sanitation services and bill payment, enrollment in Recreation Dept. programs, payments for ambulance services, voter registration, job applications and public notary services.

The Reception Desk located in the lobby of the Municipal building provides information on city services and community events, job applications, and can direct you to the office or City staff person that can answer your question. When you call the Municipal Building, the Receptionist will connect you to the help you need.

In addition, in the lobby of the Municipal Building are a bank of phones to assist new residents with establishing utility service with Embarq (telephone), Westar/Kansas Gas Service (electricity & gas) and Cox Communications (cable TV). There are payment drop boxes for after hour payment. The boxes are located in front of the Municipal Building for Cox Communications, Water Department and Daily Union Newspaper. Customers can also take advantages of payment drop boxes located at Dillon’s Grocery Store at 618 W. 6th Street.